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Methodist — call workflow

Last verified: not yet completed

  1. Accepting service first. Confirm they will take the patient before promising anything to the family or booking transport.
  2. Then the logistics — bed, transport, and who hands over.
  3. Then the family, with the plan rather than the possibility.
Patient type Who to call Notes
Chest pain needing catheterisation
Suspected stroke / TIA
Trauma requiring a surgeon
Surgical abdomen
Obstetric — labour or bleeding
Paediatric admission
Behavioural health hold
Needs a critical care bed
Dialysis-dependent patient
Oncology complication
Specialist How to reach them Notes
Cardiology
Neurology
Neurosurgery
General surgery
Orthopaedics
Gastroenterology
Nephrology
Oncology
Psychiatry
Obstetrics & gynaecology
Paediatrics
Palliative care
Interventional radiology
Anaesthesia
Social work / case management

Space for the department’s own notes — who answers, what they expect in the handover, which service is hard to reach and when, and anything that has caught people out.